Resl Resort
Reslwirt Dorfstraße 10, 5542 Flachau
Emmy Dorfstraße 10, 5542 Flachau
Ennshof Flachauer Straße 9,
5542 Flachau
Schneiderhaeusl Am Hammerrain 21,
5542 Flachau
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Interactive map Reslwirt Emmy Ennshof Schneiderhaeusl
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RESL

The main building and central hub with reception, restaurant and wellness area.

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Emmy

The modern lodge opposite the main building with rooms and suites, newly built in 2019.

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Ennshof

The original building from 1637 with traditional rooms and, in winter, a sauna and fondue restaurant.

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Schneiderhäusl

Self-catering chalet with time-travel charm and access to all resort facilities.

Privacy Policy

Information according to the EU General Data Protection Regulation (GDPR)

We are very pleased about your interest in our company. Data protection has a particularly high priority for the Resl Resort Warter KG.

The use of the websites of the Resl Resort Warter KG is basically possible without any specification of personal data. However, if a data subject wishes to use special services of our company via our website, it may become necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, for example, the name, address, email address, or telephone number of a data subject, always takes place in accordance with the General Data Protection Regulation and in compliance with the applicable country-specific data protection regulations for Resl Resort Warter KG.

With this privacy policy, our company aims to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, this privacy policy will explain to data subjects their rights.

The Resl Resort Warter KG has implemented numerous technical and organizational measures as the data controller to ensure the most complete protection of personal data processed through this website. Nevertheless, internet-based data transmissions may generally have security gaps, so absolute protection cannot be guaranteed. For this reason, it is up to each data subject to transmit personal data to us through alternative methods, for example, by telephone.

1. Definitions

The privacy policy of Resl Resort Warter KG is based on the terminology used by the European directive and regulation maker when enacting the General Data Protection Regulation (GDPR). Our privacy policy is designed to be easily readable and understandable for both the public and our customers and business partners. To ensure this, we would like to explain the terminology used beforehand.

In this privacy policy, we use, among others, the following terms:

a) personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as 'data subject'). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b) data subject
A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) processing
Processing is any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, deletion, or destruction.

d) restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) profiling
Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

f) pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures that guarantee that the personal data is not attributed to an identified or identifiable natural person.

g) controller or controller responsible for processing
Controller or controller responsible for processing is the natural or legal person, authority, agency, or other body that alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the criteria for its nomination may be provided for by Union law or the law of the Member States.

h) processor
Processor is a natural or legal person, authority, agency, or other body that processes personal data on behalf of the controller.

i) recipient
Recipient is a natural or legal person, authority, agency, or another body to which personal data are disclosed, whether a third party or not. Authorities that may receive personal data in the course of a particular investigation based on Union law or the law of the Member States are not regarded as recipients.

j) third party
Third party is a natural or legal person, authority, agency, or other body other than the data subject, the controller, the processor, and the persons who, under the direct authority of the controller or the processor, are authorized to process personal data.

k) consent
Consent is any free, informed, and unambiguous indication of the data subject's wishes by which the data subject signifies agreement to the processing of personal data concerning them.

2. Name & Address of the data controller

The data controller within the meaning of the General Data Protection Regulation, other applicable data protection laws in the member states of the European Union and other regulations with data protection character is:
Resl Resort Warter KG
Dorfstraße 10
5542 Flachau
Austria

Phone: +43 6457 3030 
Email: info@reslresort.com
Website: www.reslresort.com

3. Cookies

4. Website Analysis

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie regarding your use of this website is typically transmitted to a Google server in the USA and stored there. In the case of activation of IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide further services to the website operator related to website usage and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by making the appropriate settings in your browser software; however, we would like to point out that in this case, you may not be able to use all features of this website in full. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
You can prevent the collection of your user data by Google Analytics only on this website by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data on future visits to this website: Deactivate Google Analytics.
If you delete the cookies in this browser, you must set the opt-out cookie again.
More information on the Google Analytics terms and privacy can also be found at https://www.google.com/analytics/terms/en.html.

5. Collection of general data and information

The website of the Resl Resort Warter KG collects a range of general data and information with each access to the website by an affected person or an automated system. This general data and information are stored in the log files of the server. The following may be collected (1) the types and versions of browsers used, (2) the operating system used by the accessing system, (3) the website from which an accessing system arrives at our website (the so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to prevent dangers in the event of attacks on our IT systems.

When using this general data and information, Resl Resort Warter KG does not draw any conclusions regarding the affected person. Rather, this information is required to (1) deliver the contents of our website correctly, (2) optimize the contents of our website as well as the advertising for it, (3) ensure the permanent functionality of our IT systems and the technology of our website, and (4) provide law enforcement authorities with the necessary information for prosecution in the event of a cyber attack. The anonymized data and information collected are therefore statistically evaluated by Resl Resort Warter KG with the goal of increasing data protection and data security in our company, ultimately ensuring an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.

6. Subscription to our Newsletter

On the website of the Resl Resort Warter KG, users are given the opportunity to subscribe to our company's newsletter. The personal data transmitted to the data controller when ordering the newsletter can be found in the input form used for this purpose.
The Resl Resort Warter KG regularly informs its customers and business partners via a newsletter about offers from the company. The newsletter of our company can fundamentally only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject has registered for the newsletter. A confirmation email will be sent to the email address provided by the data subject for the first time for the newsletter distribution for legal reasons, using the double opt-in procedure. This confirmation email serves to verify whether the owner of the email address, as the data subject, has authorized the receipt of the newsletter.
When subscribing to the newsletter, we also store the IP address assigned by the Internet Service Provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is required to be able to trace any potential misuse of the email address of the data subject at a later date, and therefore serves to legally safeguard the data controller.
The personal data collected during registration for the newsletter will only be used for sending our newsletter. Furthermore, newsletter subscribers may be informed via email if this is necessary for the operation of the newsletter service or for a related registration, as may be the case in the event of changes to the newsletter offerings or changes in technical conditions. There will be no transfer of personal data collected in the context of the newsletter service to third parties. The subscription to our newsletter can be canceled by the data subject at any time. The consent to the storage of personal data that the data subject has provided for newsletter distribution can be revoked at any time. For this purpose, an appropriate link can be found in each newsletter to revoke the consent. Furthermore, it is also possible to unsubscribe from the newsletter directly on the website of the data controller at any time or to inform the data controller of this in another way.

7. Newsletter Tracking

The newsletters from the Resl Resort Warter KG contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in emails that are sent in HTML format to enable log file recording and log file analysis. This allows for statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Resl Resort Warter KG can determine whether and when an email was opened by a concerned person and which links in the email were accessed by the concerned person.
Such personal data collected via the tracking pixels contained in the newsletters is stored and evaluated by the data controller in charge of processing, in order to optimize newsletter dispatch and adapt the content of future newsletters even better to the interests of the concerned person. This personal data is not shared with third parties. Concerned persons have the right to withdraw their separate consent declaration related to this matter, which was provided through the double opt-in procedure, at any time. After a withdrawal, this personal data will be deleted by the data controller responsible for processing. Unsubscribing from the receipt of the newsletter is automatically interpreted by Resl Resort Warter KG as a withdrawal.

8. Contact possibility via the website

The website of Resl Resort Warter KG contains information due to legal regulations that allow quick electronic contact with our company as well as direct communication with us, which also includes a general address for so-called electronic mail (email address). If an affected person contacts the person responsible for processing via email or through a contact form, the personal data transmitted by the affected person is automatically stored. Such personal data voluntarily provided by an affected person to the person responsible for processing is stored for the purpose of processing or contacting the affected person. There is no transfer of this personal data to third parties.

9. Routine deletion & blocking of personal data

The data controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or as provided for by the European directive and regulation maker or another legislator in laws or regulations to which the data controller is subject.
If the purpose of storage no longer applies or if a storage period prescribed by the European directive and regulation maker or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with legal regulations.

10. Rights of the Data Subject

a) Right to Confirmation
Every data subject has the right granted by the European legislator to request from the controller confirmation as to whether or not personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they may contact our data protection officer at any time.

b) Right to Access
Every person affected by the processing of personal data has the right granted by the European legislator to obtain free of charge information from the controller at any time about the personal data stored about them and a copy of this information. Furthermore, the European legislator has granted the data subject the right to information about the following:

  • the purposes of processing
  • the categories of personal data being processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, especially if recipients are in third countries or international organizations
  • if applicable, the planned duration for which the personal data will be stored, or, if not possible, the criteria for determining that duration
  • the existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • if the personal data is not collected from the data subject: all available information as to the source of the data
  • the existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4) DS-GVO and – at least in these cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject
Furthermore, the data subject has the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to be informed about the appropriate safeguards relating to the transfer. If a data subject wishes to exercise this right to information, they may contact our data protection officer at any time.

c) Right to Rectification
Every person affected by the processing of personal data has the right granted by the European legislator to request the immediate correction of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data – including by means of a supplementary statement – taking into account the purposes of the processing. If a data subject wishes to exercise this right to rectification, they may contact our data protection officer at any time.

d) Right to Erasure (Right to be Forgotten)
Every data subject has the right granted by the European legislator to request from the controller the erasure of personal data concerning them without delay, and the controller is obliged to erase personal data without delay if one of the following grounds applies and the processing is not necessary:

  • The personal data has been collected or otherwise processed for such purposes for which it is no longer necessary.
  • The data subject withdraws their consent on which the processing is based according to Article 6(1)(a) DS-GVO or Article 9(2)(a) DS-GVO, and there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) DS-GVO and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) DS-GVO.
  • The personal data has been unlawfully processed.
  • The erasure of personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject.
  • The personal data was collected in relation to the offer of information society services as referred to in Article 8(1) DS-GVO.
If one of the above reasons applies and a data subject wishes to request the erasure of personal data which is stored by Resl Resort Warter KG, they may contact our data protection officer at any time. The data protection officer of Resl Resort Warter KG or another employee will ensure that the erasure request is complied with without delay.
If the personal data has been made public by Resl Resort Warter KG and our company is obliged as controller under Article 17(1) DS-GVO to erase the personal data, Resl Resort Warter KG will take reasonable measures, taking into account available technology and the implementation costs, to inform other controllers that process the published personal data that the data subject has requested the erasure of all links to this personal data or of copies or replications of this personal data, insofar as processing is not necessary. The data protection officer of Resl Resort Warter KG or another employee will take the necessary action in each individual case.

e) Right to Restriction of Processing
Every data subject has the right granted by the European legislator to request the restriction of processing from the controller if one of the following conditions is met:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of the use of the personal data.
  • The controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the establishment, exercise or defense of legal claims.
  • The data subject has objected to processing pursuant to Article 21(1) DS-GVO and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.
If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Resl Resort Warter KG, they may contact our data protection officer at any time. The data protection officer of Resl Resort Warter KG or another employee will initiate the restriction of processing.

f) Right to Data Portability
Every data subject has the right granted by the European legislator to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format. They also have the right to transmit those data to another controller without hindrance from the controller to whom the personal data have been provided, provided that the processing is based on consent according to Article 6(1)(a) DS-GVO or Article 9(2)(a) DS-GVO or on a contract according to Article 6(1)(b) DS-GVO and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, the data subject has the right, when exercising their right to data portability under Article 20(1) DS-GVO, to have the personal data transmitted directly from one controller to another, where technically feasible and where this does not adversely affect the rights and freedoms of others.
To assert the right to data portability, the data subject may contact the data protection officer designated by Resl Resort Warter KG or another employee at any time.

g) Right to Object
Every data subject has the right granted by the European legislator to object at any time to the processing of personal data concerning them on grounds relating to their particular situation, where such processing is based on Article 6(1)(e) or (f) DS-GVO. This applies also to profiling based on these provisions.
In the event of an objection, Resl Resort Warter KG will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or the processing is necessary for the establishment, exercise or defense of legal claims.
If Resl Resort Warter KG processes personal data for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data concerning them for the purposes of such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the processing for the purposes of direct marketing with Resl Resort Warter KG, the company will no longer process the personal data for these purposes.
In addition, the data subject has the right to object on grounds relating to their particular situation to the processing of personal data concerning them which is performed by Resl Resort Warter KG for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) DS-GVO, unless such processing is necessary for the performance of a task carried out in the public interest.
To exercise the right to object, the data subject may directly contact the data protection officer of Resl Resort Warter KG or another employee. The data subject also has the right to exercise their right to object in the context of the use of information society services, notwithstanding Directive 2002/58/EC, through automated means, including technical specifications.

h) Automated Decisions in Individual Cases including Profiling
Every data subject has the right granted by the European legislator not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into or the performance of a contract between the data subject and the controller, or (2) is authorized by legislation of the Union or Member States to which the controller is subject and which provides for suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, or (3) is based on the explicit consent of the data subject.
If the decision (1) is necessary for entering into or the performance of a contract between the data subject and the controller or (2) is based on the explicit consent of the data subject, Resl Resort Warter KG will implement suitable measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, which at least includes the right to obtain intervention by a person on the part of the controller, to express their point of view and to contest the decision.
If the data subject wishes to assert rights regarding automated decisions, they may contact our data protection officer at any time.

i) Right to Withdraw Consent to Data Processing
Every data subject has the right granted by the European legislator to withdraw their consent to the processing of personal data at any time.
If the data subject wishes to exercise their right to withdraw consent, they may contact our data protection officer at any time.

11. Data Protection in Applications & Application Procedures

The party responsible for processing collects and processes the personal data of applicants for the purpose of handling the application procedure. Processing may also take place electronically. This is particularly the case when an applicant submits their application documents electronically, for example via email or through a web form located on the website, to the party responsible for processing. If the party responsible for processing enters into an employment contract with an applicant, the transmitted data will be stored for the purpose of managing the employment relationship in accordance with legal regulations. If no employment contract is concluded with the applicant, the application documents will be automatically deleted two months after the notification of the rejection decision, provided there are no other legitimate interests of the party responsible for processing opposing deletion. Other legitimate interests in this sense include, for example, a duty of proof in proceedings under the General Equal Treatment Act (AGG).

12. Legal basis of processing

Art. 6 I lit. a DS-GVO serves as the legal basis for processing activities in our company where we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the fulfillment of a contract of which the data subject is a party, as is the case with processing activities necessary for the delivery of goods or the provision of a service or consideration, then the processing is based on Art. 6 I lit. b DS-GVO. The same applies to processing activities that are necessary for the performance of pre-contractual measures, such as in cases of inquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as to fulfill tax obligations, then the processing is based on Art. 6 I lit. c DS-GVO. In rare cases, processing of personal data may become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance data, or other vital information had to be disclosed to a doctor, a hospital, or other third parties. In such cases, the processing would be based on Art. 6 I lit. d DS-GVO. Ultimately, processing activities could be based on Art. 6 I lit. f DS-GVO. This legal basis applies to processing activities that are not covered by any of the aforementioned legal bases when the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights, and freedoms of the data subject do not outweigh this interest. Such processing activities are particularly permitted to us because they have been specifically mentioned by the European legislator. He held the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 Sentence 2 DS-GVO).

13. Legitimate interests in processing pursued by the data controller or a third party

If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the conduct of our business for the benefit of the welfare of all our employees and our stakeholders.

14. Duration for which personal data is stored

The criterion for the duration of storage of personal data is the respective statutory retention period. After the expiration of the period, the relevant data will routinely be deleted, unless they are no longer required for contract fulfillment or contract initiation.

15. Legal or contractual regulations on the provision of personal data; Necessity for contract conclusion; Obligation of the data subject to provide personal data; Possible consequences of non-provision

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also arise from contractual agreements (e.g. information about the contracting partner). It may be necessary for the conclusion of a contract that a data subject provides us with personal data, which we then have to process. For example, the data subject is obliged to provide us with personal data when our company enters into a contract with them. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data by the data subject, the data subject must contact our data protection officer. Our data protection officer will inform the data subject on a case-by-case basis whether the provision of the personal data is legally or contractually required or necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what consequences the non-provision of the personal data would have.

16. Existence of automated decision-making

As a responsible company, we refrain from automated decision-making or profiling.

17. Responsible Authority

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna
Austria
dsb@dsb.gv.at
This privacy statement was created by the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which acts as an External Data Protection Officer Freising in cooperation with the lawyer for data protection law Christian Solmecke.

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