Good
to know

Our resort has enough free parking spaces at each of our houses. Depending on availability, you can also book an underground parking space for a fee.

Yes, we have 6 E-charging stations where you can charge your electric car for a fee.

Regionalbahnhof: Altenmarkt im Pongau

• from here by bus to Flachau or 12 minutes by taxi

Regional- und Fernbahnhof: Radstadt

• serviced by long-distance trains IC and EC as well as regional trains
• from here by bus to Flachau or 13 minutes by taxi

 

Fernbahnhof: Bischofshofen

• serviced by long-distance trains ICE, IC, and EC as well as regional trains
• from here 24 minutes by taxi to Flachau
• or continue by regional train to Altenmarkt im Pongau, then bus or 12 minutes by taxi to Flachau

• Check-In: 3:00 PM to 8:00 PM
• Check-Out: until 10:00 AM
• Late Check-Out: gladly, subject to availability for a fee

Bike garages and bike charging stations are available in every house of our resort.

• First Coffee for Early Risers: 07:00 – 07:30 AM
• Resl Breakfast Buffet: 07:30 to 10:00 AM
• Small Snack: 15:00 to 17:00 PM
• Non-alcoholic drinks from the beverage fountain (Fanta, orange, blackcurrant, multivitamin, apple and elderberry juice, ski, soda and spring water) as well as coffee (e.g. cappuccino, latte macchiato, long black, espresso), tea and cocoa: 10:00 – 17:00 PM
• À la carte dinner, whenever you like, in our restaurants for a fee:

Resl Summer All-Inclusive on the day of arrival from 3 PM

• First coffee for early risers: 07:00 – 07:30 AM
• Resl breakfast buffet: 07:30 to 10:00 AM
• Small lunch buffet: 12:30 – 02:00 PM
• Sweets in the afternoon: 02:00 – 04:00 PM
• 5-course dinner buffet: from 06:00 PM (Please come no later than 08:00 PM, thank you!)
• Non-alcoholic beverages from the beverage fountain (Fanta, orange, currant, multivitamin, apple and elderflower juice, ski, soda, and spring water) as well as coffee (e.g. cappuccino, latte macchiato, extended coffee, espresso), tea and cocoa: 10:00 AM – 09:00 PM

Given the occasion, we have taken to poetry:
You know it or suspect it, the buffet is not a picnic packing station.
So take nothing with you, enjoy in style, that’s the Resl code of honor deal!

• Lactose: For breakfast, lunch, and dinner, we are happy to provide you with lactose-free dairy products. Unfortunately, it is not possible for our kitchen team to prepare a completely lactose-free menu; however, we will gladly try to accommodate your wishes within the scope of our offerings and will also use lactose-free products you bring along whenever possible.

• Gluten: In the context of our offerings, we are happy to provide gluten-free bread and gluten-free pasta. If you bring gluten-free products, we will gladly prepare them for you. Unfortunately, our kitchen team cannot prepare a completely gluten-free menu.

• Vegan: Unfortunately, we are not specialized in vegan nutrition, and we apologize for that! Therefore, we believe you would feel better accommodated in another hotel that can cater to your dietary wishes.

One child per adult in the parents' room stays free of charge – in selected categories:

• in summer: children up to 10.9 years
• in winter: children up to 3.9 years

• During the summer holidays Resl family program with supervised experiences such as forest explorer tours, treasure hunts, go-kart races, table tennis tournaments, or tractor rides 5 days a week. Depending on the program, with or without parents
• From the end of May to the beginning of October guided Flachau experiences from Monday to Friday
• Garden pool from 10:00 AM to 8:00 PM (15x9 m, water depth 1.40 to 2.40 m)
• Free four-hour entry to the Therme Amadé with direct booking from 4 nights for June and September
• New: Trampoline facility with 4 jumping areas
• Bouncy castle
• Winther children's vehicles
• Swings and play tower with slide
• Sand playground
• Climbing wall
• Toddler playground with small climbing rock
• Fairy tale path
• Drink fountain from 10:00 AM to 9:00 PM
• Ice chest from 2:00 PM to 4:00 PM
• 2x a week Family sauna from 2:00 PM to 6:00 PM

... as well as also at any time:

• New: Play Room at Reslwirt with air hockey, table football, and interactive game table
• Toddler playroom at Ennshof
• Game collection
  
  For your mountain adventures to borrow:
  Rental sleds and helmets for children and adults, buggies, backpacks, sleds, bobs

For relaxation, there is at Reslwirt (main building, but of course open to all hotel guests) from 16 years of age from 14:00 to 21:00:

• Finnish Sauna
• Herbal Sauna
• Steam Bath
• Kneipp Basin
• Relaxation Room with Water Beds
• For a fee: Massages and Solarium
• plus the Garden Pool from 10:00 to 20:00.

... and in winter additionally the cozy Alpine Sauna (Ennshof, but of course open to all hotel guests) from 16 years of age from 14:00 to 21:00:

• Bio Sauna
• Infrared Cabin
• Steam Bath
• Relaxation Area

... and additionally we give you with direct bookings from 4 nights for winter, for June and September: Free four-hour entry to the Therme Amadé! After 7 nights even two times!

For sports, there is at Emmy the fitness room from 09:00 to 21:00.

Thank you for working hand in hand to preserve our nature! For example:

• Bring your swimming shoes from home.
• Only have your rooms cleaned when necessary. Hang the corresponding sign on the door, and we will ensure fresh air again.
• Oldie but Goldie: Use hand, shower, and sauna towels multiple times. We will only change the towels that you put on the floor.
• Quench your thirst with fresh mountain water straight from the tap, which is much tastier than long-traveled mineral water. Carafes and glasses are ready in the room.
• More info on this

Our hearts are large, but sorry, we unfortunately cannot welcome your pets in our hotel.

With us, you are right in the middle of Snow Space Salzburg and can spread out in all directions, from A like Alpendorf to Z like Zauchensee. Twelve peaks, five valleys, 210 km of slopes, yes!
 
And the access to this is practically (250m) from your doorstep. You don’t need a ski bus or car, just walk comfortably to Starjet 1 in the morning and back to us from Hofstadl in the evening.


Good to know:

• 3 min. on foot to the Starjet 1 valley station with ski rental, ski depot, and Hofstald Après-Ski
• Ski rentals: Intersport Arena at Starjet, Sport Perner
• Ski schools: Fun & Pro at Starjet, Hermann Maier for advanced skiers and adults
• Free ski bus every 15 minutes between Flachau and Flachauwinkl, bus stop in front of the Ennshof
• Ski cellar in every house of the RESL RESORT
• Of course, you can conveniently book your ski passes at our reception. Or of course, online, where if you are timely, you will also get an early booking bonus!
  Here is the ticket shop

You can already secure rental bikes online in advance, so they will definitely be available to you during your vacation week! We recommend:  

• Hermann Maier Adventures, Unterberggasse next to Lucky Flitzer
• Intersport Sport am Jet at the Achterjet cable car, Unterberggasse 318
• Fun & Pro

With a rollator, you can move well through the Reslwirt and the Emmy. These two houses also have an elevator.

We are very sorry, but unfortunately our houses and our facility are not wheelchair accessible.

Please smoke exclusively on the terrace in front of the Reslwirt entrance and in front of the Ennshof – and please do not smoke in the rooms and on the balconies. Thank you!

€ 3.05 per person per night for guests aged 15 and older

The fee is mandatory, but starting in 2025, it will be even more worthwhile, because now you will automatically receive the mobility ticket and can travel throughout the entire Salzburg region using public transport!

In the reservation confirmation, we will specify the deposit amount. Please transfer the deposit in a timely manner within the stated deadline so that we can convert your reservation into a binding booking.

Our bank details:
Raiffeisenkasse Flachau
IBAN: AT27 3500 4000 0115 0226
BIC: RVSAAT2S004

According to § 5.5 of the Austrian AGBH, the accommodation contract can be canceled by unilateral declaration by the contracting party without payment of a cancellation fee at the latest 2 months before the agreed arrival date of the guest. Outside of the period specified in § 5.5, withdrawal by unilateral declaration of the contracting party is only possible upon payment of the following cancellation fees:

• 2 months to 1 month before the arrival date: 40% of the total arrangement price
• 1 month to 1 week before the arrival date: 70% of the total arrangement price
• In the last week before the arrival date: 90% of the total arrangement price
• In case of early departure, late arrival, or no-show: 100% of the total arrangement price

When you book with us, we automatically offer you the Resl travel cancellation fee. It only costs € 5,- per adult per night and covers cancellation fees in case of accident, illness (medical certificate required), or death. If you do not want this protection, please let us know.

For all other circumstances, we recommend that you take out a travel insurance policy.